btdbd Privacy Policy

btdbd is a trusted online betting and gaming platform in Bangladesh. We give the highest priority to the privacy of our users. This Privacy Policy ("Policy") defines how btdbd collects, uses, stores, and keeps your personal information secure. By using our website and services, you are agreeing to the terms of this Policy. Please read this policy carefully.

Section 1 Definitions and Scope

In this Policy, "personal information" refers to any information that can directly or indirectly identify you. This includes your name, mobile number, email address, date of birth, payment-related information, IP address, and your activity history on the platform. "Processing" refers to any operation involving the collection, storage, modification, transfer, or deletion of information.

This Policy applies to the btdbd website, mobile version, and all associated services. If you are using our platform from Bangladesh, this Policy applies to you in full.

Section 2 What Information We Collect

btdbd collects different types of information in different situations. The details are outlined below:

2.1 Registration and Account Information

When you create an account on btdbd, we collect your name, email address, mobile number, date of birth, and preferred username. Additional identification information may be required for age verification. Our platform is only for individuals aged 21 or older.

2.2 Financial and Payment Information

To process deposits and withdrawals, we store the necessary information related to your bKash, Nagad, Rocket, or bank account. Full payment card numbers are not stored on our servers. All financial transactions are secured through SSL encryption technology.

2.3 Activity and Usage Information

When you use our platform, certain information is collected automatically. This includes:

• IP address and device identification information
• Browser type and version
• Page visit time and duration
• Your betting and gaming history
• Login and logout timestamps
• Device operating system and language settings

2.4 Cookies and Tracking Technologies

btdbd uses cookies and similar technologies to improve your browsing experience and remember your preferences. You can disable cookies from your browser settings if you wish, but this may limit some functionality of the platform.

Section 3 Purpose of Information Use

btdbd uses your personal information for the purposes listed below:

• To register and manage your account
• To process deposits, withdrawals, and financial transactions
• To verify identity and confirm age
• To prevent fraud, money laundering, and illegal activities
• To notify you about bonuses, promotions, and special offers
• To provide customer support services
• To improve and monitor platform performance
• To comply with responsible gaming policies
• To fulfill legal obligations

We never use your information for unnecessary or undisclosed purposes.

Section 4 Sharing Information with Third Parties

btdbd does not sell or rent your personal information to third parties. However, limited information may be shared in the following situations:

4.1 Service Providers

To operate our platform, we work with trusted technology and payment partners. Only the information necessary for them to provide their services is shared with these partners, and they are required to comply with our privacy standards.

4.2 Legal Obligations

btdbd is required to provide necessary information in response to court orders, legal processes, or lawful requests from government authorities. In such cases, we always provide only the minimum information required.

4.3 Business Transfers

In the event of a merger, acquisition, or business restructuring, user information may be transferred. However, the protections of this Policy will remain in effect under the new ownership.

Section 5 Data Security Measures

btdbd has implemented industry-standard technical and organizational measures to protect your personal information:

• 256-bit SSL encryption used for all data transmission
• Advanced encryption technology applied for stored information
• Regular security audits and vulnerability assessments
• Strict access controls and staff training
• Suspicious activity detection systems
• Use of secure and protected data centers

While we strive to ensure the highest level of security, 100% security on the internet cannot be guaranteed. We therefore encourage you to keep your password confidential and change it regularly.

Section 6 Data Retention Period

btdbd retains your personal information only for as long as necessary. Generally:

• All information is retained while the account is active
• Financial and identity verification information may be kept for a defined period after account closure as required by law
• Marketing communication data is deleted as soon as possible after you opt out
• Log and activity data is generally cleared automatically after 12 months

After the retention period ends, information is securely deleted or anonymized.

Section 7 Your Rights

As a btdbd user, you have the following rights:

To exercise these rights, email [email protected] or contact our 24/7 live chat support.

Section 8 Privacy of Minors

btdbd strictly does not provide services to anyone under the age of 21. We do not intentionally collect any personal information from minors. If we become aware that a minor has registered on our platform, we will immediately close that account and delete the associated information. If you believe a minor is using our platform, please notify our support team.

Section 9 Third-Party Websites and Services

If the btdbd platform contains links to third-party websites, those websites have their own privacy policies and we are not responsible for them. Game providers such as Pragmatic Play, Evolution Gaming, JILI, and Spribe may have their own data protection policies. We recommend that you read the privacy policies of these third parties.

Section 10 International Data Transfers

Our servers may be located in various countries. Your information may be transferred to and stored outside of Bangladesh. In such cases, btdbd ensures that the standard of data protection remains consistent throughout and that international data protection standards are followed.

Section 11 Responsible Gaming and Data Protection

btdbd promotes responsible gaming and may monitor your gaming activity for this purpose. If we detect concerning gaming patterns, we may contact you directly or activate automatic protection measures. This type of monitoring is for your protection and is kept completely confidential. To learn more about responsible gaming, visit our Responsible Gaming page.

Section 12 Policy Changes and Updates

btdbd may update this Privacy Policy from time to time. For any significant changes, we will notify you by email or through the platform. Continued use of our services after an update will be considered acceptance of the revised policy. We therefore recommend that you check this page regularly.

Section 13 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Our privacy team generally responds to your request within business days.